Joanna Mack joined Continuum in September 2017 as a Strategic Partner Manager in the Northeast region. After spending 6 years as the main revenue generator and sales team lead at an MSP in Cleveland Ohio, she knows the challenges and struggles of MSP’s and their end clients in the fast-paced technology industry.
Her strong understanding of SMB’s struggles and lack of IT knowledge gave her the ability to streamline her service offering and give clients confidence in understanding what they had, needed and why. She enjoys taking this complex technical landscape and simplifying the message for the non-technical individual. Joanna resides in NE Ohio with her husband, 2 step children, 2 dogs and 1 horse. As an avid equestrian, Joanna spends her spare time at horse shows or volunteering to help ex-racehorses find new homes and careers after the race track.